01
Agency DiscoveryBriefing with leadership: operational context, goals, personnel scope and questions of methodology, privacy and procurement.
02
Program SelectionShield, Station or both — with tracks and tiers matched to the agency's structure.
03
Implementation PlanCohort sizes, shift and duty-cycle scheduling, coordinator designation and a launch timeline.
04
Personnel ProvisioningThe agency provides an authorized roster; accounts are provisioned and each participant receives a secure, expiring invitation. No open registration.
05
Training LaunchCohorts activate and personnel enter the secure learning environment through Command Access.
06
Completion MonitoringCoordinators track assignment, progress and completion at the cohort level — never private participant responses.
07
Agency ReportingCompletion reports, certificates and aggregate outcomes delivered to authorized agency roles.
08
Review / ContinuationOutcomes reviewed with leadership; the program continues into new cohorts, tracks or tiers.